Apple se disculpa por los fallos de MobileMe y amplía las suscripciones un mes

Apple se disculpa por los fallos de MobileMe y amplía las suscripciones un mes
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Algunos de nuestros lectores nos han mandado un correo que Apple está enviando masivamente a todos los suscritos al nuevo servicio MobileMe de la compañía, que podéis leer en la entrada extendida.

En este correo, el equipo de MobileMe se disculpa por todos los fallos que ha tenido el servicio durante su lanzamiento, admiten que el servicio 'push' no es todo lo rápido que debería ser según las promociones y que a partir de ahora trabajarán para ofrecer lo que anunciaron en la pasada WWDC Keynote.

Además, y como agradecimiento por la paciencia de los usuarios del servicio, Apple ha ampliado automáticamente todas las suscripciones un mes de forma gratuita. Es algo de agradecer que Apple siga teniendo algo de tacto con los usuarios finales que sufren los errores. ¡Muchas gracias a todos los que nos han avisado!

We have recently completed the transition from .Mac to MobileMe. Unfortunately, it was a lot rockier than we had hoped. Although core services such as Mail, iDisk, Sync, Back to My Mac, and Gallery went relatively smoothly, the new MobileMe web applications had lots of problems initially. Fortunately we have worked through those problems and the web apps are now up and running. Another snag we have run into is our use of the word "push" in describing everything under the MobileMe umbrella. While all email, contact or calendar changes on the iPhone and the web apps are immediately synced to and from the MobileMe "cloud," changes made on a PC or Mac take up to 15 minutes to sync with the cloud and your other devices. So even though things are indeed instantly pushed to and from your iPhone and the web apps today, we are going to stop using the word "push" until it is near-instant on PCs and Macs, too. We want to apologize to our loyal customers and express our appreciation for their patience by giving all current subscribers an automatic 30-day extension to their MobileMe subscription free of charge. Your extension will be reflected in your account settings within the next few weeks. We hope you enjoy your new suite of web applications at me.com, in addition to keeping your iPhone and iPod touch wirelessly in sync with these new web applications and your Mac or PC. Thank you, The MobileMe Team
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