They start off by telling you on the box that if you don't have this thermostat installed professionally, you void the five year warranty. That means you, homeowner!
The app then lead to very carefully through the installation of the new thermostat, and it does a great job with the electrical and mechanical bits. Thermostat wiring can vary quite a bit, so they have you take a picture, and tell the app what wires you see. These appear later in a diagram when you're doing hook up.
Wall mounting is easy and the device even comes with a built-in level so you can get that right.
The software installation is not nearly so clear. At one point, you would expect it to list the Wi-Fi services that it can see, but it couldn't find the three services I had blasting in the room. I ended up entering the necessary wifi info for one of them. Apparently it took, but the app did not seem to realize this. This left me continuing to try to reconfigure it, getting an error message that said it was already configured.
I never got a "congratulations your thermostat is hooked up to the Internet! "Message from either the app or the thermostat. But clearly that's what happened.
The app needs to switch back-and-forth between your Wi-Fi network, and the thermostats Wi-Fi network. But the switches are not made clear, and the activity meter gives no indication what it is waiting for, so you can sit there for minutes waiting for something to happen. They really need to work on this part.
I followed the directions for hooking this up to my SmartThings hub, and that seems to integrate just fine. There are still a lot of features involved in all this that I haven't figured out, but the basic seem to be working just fine.
Aside from the set up confusions, this seems like a fine product. I'm looking forward to using it.
-- revised review:
I bought two of these, with great hopes. Honeywell has been in the thermostat business for a long time, and these were to replace two of their old model.
The first one stopped working: it would boot, and just sit there through its partially-display sunburst initialization. I could find no documentation for its status. I contacted Honeywell, and we went through some quite technical debugging, involving special wiring and my voltmeter. They were well-prepared to do this, and eventually sent me a new thermostat, which worked fine.
Then my second thermostat stopped working, its booting halting somewhere else during initialization. And the first one? It now appears to work, but doesn't turn on the furnace.
So these devices have two problems:
- they seem to de after a few months, and
- their diagnostics are totally useless. This is a shame, since they are little computers with displays, and could in principle supply exact error condition indications, with web-accessible documentation for dealing with them.
So, I have reverted to the old thermostats, and am looking for some other new ones.
| Brand | Honeywell Home |
|---|---|
| Model Name | RCH9310WF5003/W |
| Product Dimensions | 0.79"D x 3.78"W x 3.78"H |
| Controller Type | IFTTT, Apple HomeKit, Amazon Alexa, SmartThings |
| Special Feature | Auto-Away Mode |
| Color | Silver, Black |
| Specific Uses For Product | Furnace |
| Temperature Control Type | Heating |
| Connectivity Technology | Wi-Fi |
| Included Components | Lyric Round Wi-Fi Thermostat |
| Power Source | Ac/dc |
| Item Weight | 1.35 Pounds |
| Voltage | 240 Volts |
| Shape | Round |
| Display Type | LED |
| Control Type | Button Control |
| Control Method | Voice |
| Connectivity Protocol | Wi-Fi |
| Mounting Type | Wall Mount |
| Style | Thermostat |
| Backlight | Yes |
| Specification Met | UL, FCC |
| Number of Batteries | 2 AA batteries required. |
| Global Trade Identification Number | 00085267531955 |
| Manufacturer | Honeywell Home |
| Part Number | RCH9310WF |
| Item Weight | 1.35 pounds |
| Item model number | RCH9310WF5003/W |
| Batteries | 2 AA batteries required. |
| Is Discontinued By Manufacturer | No |
| Item Package Quantity | 1 |
| Special Features | Auto-Away Mode |
| Batteries Included? | No |
| Batteries Required? | No |
| Battery Cell Type | Lithium Ion |
| Warranty Description | 1 year. |
