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Insteon Hub Pro HomeKit-Enabled 2243-222

2.7 2.7 out of 5 stars 62 ratings
Currently unavailable.
We don't know when or if this item will be back in stock.
Operation Mode Off
Connector Type Plug In
Brand Insteon
Item dimensions L x W x H 3.75 x 7 x 1.5 inches
Mounting Type Wall Mount
International Protection Rating IP00
Controller Type homekit, Insteon, iOS
Control Method Voice
Connectivity Protocol Insteon
Color White
Switch Type
Touch Switch
Material
Plastic

About this item

  • Control lights and appliances from your iPhone or iPod touch
  • Use siri to control your home with just your voice
  • Compatible with home kit-enabled products as well as the most popular Insteon products such as wall switches, outlets, plug-in modules and more
  • Build scenes to control multiple devices simultaneously
  • Create schedules to automate devices
› See more product details

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Technical Details

Additional Information

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Insteon Hub Pro HomeKit-Enabled 2243-222

Insteon Hub Pro HomeKit-Enabled 2243-222

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Product Description

The home kit-enabled Insteon hub allows Insteon devices to work the apple home kit technology for home management. With the new Insteon+, you can control both Insteon devices and third-party home kit-enabled devices - all in one easy-to-use app. Control Insteon connected lights and appliances alongside home kit-compatible products from your iPhone or iPod touch. Control home kit-enabled accessories with your voice using siri on your iPhone or iPod touch. Quickly and easily create scenes that let you control multiple devices simultaneously. Configure a single device to turn on and off at dusk and dawn or create customized groups of devices that turn on and off at various times throughout the day.

Product guides and documents

User Manual (PDF)

Customer reviews

2.7 out of 5 stars
2.7 out of 5
62 global ratings

Customers say

Customers are disappointed with the performance, value, connectivity, ease of setup, and ability to delete items of the electronic switch. They mention that it does not work reliably, it does lose connection, and that it has not met expectations for a smart home. They also dislike the adjustability, and interface.

AI-generated from the text of customer reviews

19 customers mention3 positive16 negative

Customers are dissatisfied with the performance of the electronic switch. They mention that the app does not work, devices disappear and then reappear, and the product does not deliver on its promise. Some customers also report that the hub is not able to be recognized on the network. Overall, customers feel the product is not ready for prime time.

"...It wouldn't show up but then it did when I visited the site connect.insteon.com/getinfo. No idea what that did to make the hub show up again...." Read more

"...Control Dimmer intermittently for about a week and then it just stopped working. Connection with my ecobee 3 thermostat was a little better...." Read more

"...I can not get it to recognize it. THE SIDE of the hub box shows it supporting the thermostat...." Read more

"...It also doesn't recognize when I turn on or off the light on the wall switch within the Insteon+ app...." Read more

12 customers mention0 positive12 negative

Customers are dissatisfied with the value of the electronic switch. For example, they mention it's a buggy device, flaky, and defective. Some say the radios seem weak and the app is not worth the frustration. Overall, most feel the product is a waste of money.

"...Installing the app on 2 different iOS devices is flakey. They don't recognize changes...." Read more

"...band device within a relatively close distance to the hub - the radios seem weak - otherwise you don't stand a chance, and the error you get back -..." Read more

"Absolutely terrible. Classic example of shipping a prototype and not a finished product.So far:..." Read more

"...I love the look of the new Insteon+ app but it's not worth the frustration and lacking all the features and functionality of the older app and hub...." Read more

8 customers mention0 positive8 negative

Customers are dissatisfied with the connectivity of the electronic switch. They mention that it never properly connects, loses connection, and does not run schedules correctly. The hub will not connect to network, and the app says it lost connection to the hub. They also experience significant networking issues, and say that the iPhone app couldn't connect to any scenes or devices.

"...Now whenever I try to add it the app says it lost connection to the hub. I've tried factory resetting the device (but not the hub yet)..." Read more

"...time Insteon pushes a software update for it the app permantently loses contact with the Hub...." Read more

"...The iPhone app couldn't connect to any scenes or devices and there's no explanation for why...." Read more

"...It kept dropping the link to the Insteon devices...." Read more

6 customers mention0 positive6 negative

Customers find the setup of the electronic switch frustrating and awful. They mention that the interface is bad, non-intuitive, and the device programming is non-existent. They also say that the app times out when installing devices and that the first hub pro they purchased wouldn't even keep any configuration.

"...Love it.So to sum up - difficult to set up and lacking basic features for home automation but shows promise and uses Siri so I will keep..." Read more

"...But this new Insteon Hub Pro Is so buggy and frustrating to set up. I couldn't get it to recognize some of my devices...." Read more

"...It's bad interface, non-intuitive device programming, reliance on a wired connection to a computer and hefty price tag always had me longing for..." Read more

"...Devices disappear and then reappear. When installing devices the app just times out...." Read more

3 customers mention0 positive3 negative

Customers are dissatisfied with the ability to delete items. They mention that their enrolled devices just get deleted and their only recourse is to set.

"...using the hub for a bit and adding more to it, I found that you can not delete items...." Read more

"...There is no backup file to restore your enrolled devises, they just get deleted and you're only recourse is to set them up again, and again and again..." Read more

"...to adjust the device settings (such as ramp rate), no has no ability to to delete devices from the hub...." Read more

3 customers mention0 positive3 negative

Customers are dissatisfied with the adjustability of the electronic switch. They mention that the device settings are not adjustable, and the icon settings do not carry through.

"...(plus icon settings do not carry through)...." Read more

"...I was willing to overlook the fact that I can't program ramp rates, that when I ask a light to be turned on, it comes on to the last intensity it..." Read more

"...no ability to update the hub or device firmware, no ability to to adjust the device settings (such as ramp rate), no has no ability to to delete..." Read more

3 customers mention0 positive3 negative

Customers are dissatisfied with the interface of the electronic switch. They mention that the software is poor, non-intuitive, and doesn't update properly. They also say that they can't program with conditional logic and that the app is sketchy and doesn’t update correctly.

"...-The app is sketchy and doesn't update properly-Using the set buttons to add devices to the hub absolutely does not work..." Read more

"...last intensity it was set to (not 100% in most cases), I can't program with conditional logic, the unit doesn't recognize sunrise and sunset times,..." Read more

"The software is so poor it isn't even ready for beta testing. Don't buy this...." Read more

3 customers mention0 positive3 negative

Customers are dissatisfied with the updates for the electronic switch. They mention that the app provides no ability to update the hub or device firmware.

"...The app provides no ability to update the hub or device firmware, no ability to to adjust the device settings (such as ramp rate), no has no ability..." Read more

"...No support attached all, no product updates... Unfortunately I have spent thousands on insteon over the year, but now everything just KINDA work..." Read more

"Firmware update fixes the hub pro!..." Read more

Top reviews from the United States

Blaine
1.0 out of 5 stars Should never have been released
Reviewed in the United States on July 25, 2015
Verified Purchase
UPDATE 2-15-2015: After magically getting this to work something happened in the last week and nothing shows up again. :( I think I'll try the Lutron home kit devices. It can't be any worse than this mess.

The new Home Kit enabled version of the Insteon hub is not ready for release. Insteon should never have released this yet. I have no idea how they tested this product and determined it was ready for consumers because nothing works like it should.

I hooked my system up yesterday. Everything is brand new since I had no Insteon products before. Adding the hub was simple so I was off to a good start. I only have one dimmer switch. But no matter what I tried I could not get the switch to show up in the app. I don't know if it's an app issue or a hub issue. I spent an hour (seriously. I was on hold an hour) waiting to speak with tech support. I finally did and he had me perform many factory resets. In the end nothing worked and he finally informed me that they were having software issues. He said I could return it and they would ship me a new one when things were fixed. Or I could wait for a firmware update to fix their problems. At the time of hanging up I couldn't even connect the app to hub anymore. So even the simple step in the beginning was failing.

After hanging up with tech support I somehow got my hub to connect again. It wouldn't show up but then it did when I visited the site connect.insteon.com/getinfo. No idea what that did to make the hub show up again. And somehow my dimmer switch added after this. I have no idea what the magical step was, it just started working. I guess 50 times the charm?

Very frustrating.
2 people found this helpful
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D. Herron
4.0 out of 5 stars Firmware update fixes the hub pro!
Reviewed in the United States on August 26, 2015
Verified Purchase
I received this hub on June 17th and it worked with the 2474DWH SwitchLinc 2-Wire RF Remote Control Dimmer intermittently for about a week and then it just stopped working. Connection with my ecobee 3 thermostat was a little better. I quit fighting the hub and seriously considered returning it, but decided to wait for the firmware update. That update came a couple of days ago and I am happy to say everything is working as it should. Even Siri was able to operate the switch although I couldn't get Siri to dim the lights. That may just be me not knowing how to use it though. Those two devices are all I have to work with the hub, so I can't speak for other devices, but so far so good. I haven't needed to power cycle it since the update. Response time has lagged now and then, but 90% of the time it's what you'd expect. I imagine if I had the 3 wire switch it would be perfect. Occasionally, the ecobee 3 won't show online, but I prefer ecobee's app anyway. There is now hope this hub. Glad I stayed with it. Keep going Insteon, you're heading in the right direction!
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Douglas L. Davies
2.0 out of 5 stars Not ready for primetime AT ALL!
Reviewed in the United States on June 18, 2015
Verified Purchase
UPDATE: I'm upgrading my review to two stars after discovering that I needed to enable iCloud Keychain. Things are working somewhat better. I added my thermostat via the set buttons instead of the app. It's visible but not functional. Also still issues with using two iOS devices and having them recognize state changes (plus icon settings do not carry through). Sunrise/Sunset missing is still a deal-breaker for me as is not supporting my thermostat. I'm hopeful there will be a firmware update and app update soon.

I just got mine today. Horrible experience. Here's my issues so far (I sent this in a support ticket). I am a computer programmer, so I feel I am at an expert level, but too many issues to address.

1) Hub/app don't appear to support the 2441TH wired thermostat. I can not get it to recognize it. THE SIDE of the hub box shows it supporting the thermostat.

2) I can't find any sunrise/sunset setting for scheduling. Deal breaker for me.

3) I had a hell of a time getting it to recognize plugin modules (x01x0Ex41 and x01x0Ex43). It finally did.

4) I couldn't configure devices with the SET button. I had to use the 6 digit code for all devices.

5) It seems like once the power is lost and restored to the hub the app stops controlling devices.

6) I had one device I tried to remove and it failed 1/2 way through. Now whenever I try to add it the app says it lost connection to the hub. I've tried factory resetting the device (but not the hub yet)

7) The hub doesn't support wifi cameras yet.

8) Installing the app on 2 different iOS devices is flakey. They don't recognize changes. If I turn off a device with my phone my iPad doesn't recognize it.

Overall this is a very unpleasant experience. I'm thinking of sending this hub back and sticking with my old one until they figure this all out.
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